At Bonafide, we strive to provide our customers with the highest quality cannabis products.

If you encounter any issues with your purchase, we're here to help!

Defective Product Returns:

We accept returns or exchanges of defective products within 7 days of purchase, accompanied by the original packaging and receipt.

To be eligible for a return or exchange, the product must be defective or not functioning properly.

Our knowledgeable staff will inspect the item to verify the defect.

Non-Returnable Items:

Products may not be exchanged or returned for any other reason besides being defective.

Products must not be fully consumed or used.

Return Procedure:

Returns or exchanges must be initiated in person by the original purchaser.

Customers may not send someone else to return items on their behalf.

How to Initiate a Return:

If you believe you have a defective product, please bring it to our dispensary along with the original packaging and receipt within 7 days of purchase. Our team will assess the product and assist you with the return or exchange process.

DELIVERY RETURN POLICY:

ALL PURCHASES MADE VIA DELIVERY MUST BE RETURNED IN-sTORE WITH RECEIPT AND ORIGINAL PACKAGING.

NO EXCEPTIONS (INCLUDING WEEdMAPS ORDERS)

Contact Us:

If you have any questions or concerns regarding our return policy, please feel free to contact us at 818-394-9763

Note: Our return policy is subject to change without notice. Please refer to our website or inquire in-store for the most up-to-date information.